In the world of VPNs, making a choice can be daunting. Atlas VPN and Hide My Ass are two notable options in the mix. In this comparative analysis of Atlas VPN vs Hide My Ass, we dive deep into their features, strengths, weaknesses, and overall value to help you make an informed decision.
Overview
Dive into the world of VPNs as we pit Atlas VPN against Hide My Ass VPN, examining their security, privacy, and speed. Discover Atlas VPN‘s robust encryption and Hide My Ass‘s global server spread. We’ll strip back the tech jargon, providing clear, expert analysis. Ready to find out which one offers superior online anonymity and protection? Let’s get started.
Atlas VPN
Price: From $1.83/month
Trustpilot Rating: 4.1 out of 5 stars
Refund Policy: Atlas VPN offers a 30-day money-back guarantee.
Official website: www.atlasvpn.com
Atlas VPN is best for individuals seeking secure, private and unrestricted internet access, whether they’re at home, at work, or on the go.
Hide My Ass
Price: From $2.99/month
Trustpilot Rating: 4.5 out of 5 stars
Refund Policy: HMA offers a 30-day money-back guarantee.
Official website: www.hidemyass.com
Hide My Ass (HMA) is best for individuals and businesses seeking robust, user-friendly online privacy and security solutions.
Atlas VPN takes user security and privacy to the next level with its reliable and user-friendly service. The robust encryption safeguards your data while the elegant and intuitive interface ensures smooth navigation. I have found peace of mind while browsing, thanks to the top-tier security features it offers. It is the epitome of both sophistication and simplicity, fully warranting a 5-star review! – Sofia
HMA VPN brings to the table a delightful blend of speed and security, characterized by a vast network of servers globally. The service offers a fun and user-friendly interface without compromising on security. It’s a VPN service that balances fun and functionality beautifully, earning a hearty 5-star rating. – Léa
Atlas VPN impresses with its straightforward approach to online security and privacy. It offers robust encryption and a simple user interface. While it covers the basics well, a more extensive server network would elevate the service even further. A promising service that merits a 4-star review. – Elise J.
HMA VPN offers a vibrant and user-friendly solution, balancing speed and security adeptly. Despite its attractive interface, a more stringent logging policy would enhance user trust. Demonstrating a dynamic approach, it is worthy of a 4-star review. – Min-Jun K.
Pros & Cons
This part delves into the pros and cons of these two VPN services.
Winner is:
Atlas VPN offers robust security, unlimited devices, and lower prices. It's fast, user-friendly, and has a strict no-logs policy. However, it lacks 24/7 customer support. HMA has a larger server network, offers 24/7 support but is pricier and logs some user data. Considering privacy, price, and unlimited device support, Atlas VPN is the clear winner. It offers superior value, especially for those prioritizing anonymity and budget.
Atlas VPN
Pros:
- Fast speeds: Atlas VPN offers fast speeds, even on its free plan. This is thanks to its use of the WireGuard protocol and its optimized servers.
- Secure: Atlas VPN uses strong encryption and other security features to protect your data. This includes a no-logs policy, a kill switch, and DNS leak protection.
- Affordable: Atlas VPN offers a variety of pricing plans, including a free plan. The paid plans are very affordable, making Atlas VPN a good option for budget-minded users.
- Unblocks streaming services: Atlas VPN can unblock popular streaming services, such as Netflix, Hulu, and Disney+. This allows you to watch your favorite shows and movies anywhere in the world.
- Unlimited device connections: Atlas VPN allows unlimited device connections with a single account. This means that you can protect all of your devices with a single VPN subscription.
- Good customer support: Atlas VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
Cons:
- Small server network: Atlas VPN has a relatively small server network, compared to some other VPN providers. This can sometimes lead to slower speeds, especially during peak times.
- Doesn't use diskless VPN servers: Atlas VPN uses traditional VPN servers, which means that your data is stored on the servers. This is not as secure as diskless VPN servers, which delete all data when the server is rebooted.
- Some features are not available on the free plan: Some features, such as split tunneling and Double VPN, are not available on the free plan.
- Kill switch can be a bit buggy: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed. However, the kill switch on Atlas VPN can sometimes be a bit buggy and may not always work as expected.
Hide My Ass
Pros:
- Large network of servers: HMA has a large network of servers in 290+ countries, which means that you can always find a server that is close to you. This can help to improve speeds and performance.
- Unlimited bandwidth and data: HMA offers unlimited bandwidth and data, which means that you can use the VPN as much as you want without worrying about running out of resources.
- Fast speeds: HMA has fast speeds, which is important for streaming, gaming, and other activities that require a lot of bandwidth.
- Easy to use: HMA is easy to use, even for beginners. The interface is simple and straightforward, and the settings are easy to understand.
- Strong encryption: HMA uses strong encryption to protect your data. This means that your traffic is secure and cannot be intercepted by third parties.
- No logs policy: HMA has a strict no-logs policy. This means that the company does not store any information about your activity when you are connected to the VPN.
- 30-day money-back guarantee: HMA offers a 30-day money-back guarantee. This means that you can try the service risk-free.
Cons:
- Some users have reported slow speeds in some countries: This is a common issue with VPNs, and it can be due to a number of factors, such as the distance between your device and the VPN server, the amount of traffic on the server, and the VPN's own network congestion.
- The company is based in the United Kingdom, which is part of the 5/9/14 Eyes alliance: This means that the UK government may be able to force HMA to hand over user data under certain circumstances.
- There have been some privacy concerns about the company in the past: In 2011, HMA was acquired by Avast, a Czech cybersecurity company. Avast has been criticized for its privacy practices in the past, and some users have concerns that HMA's privacy policies could change as a result of the acquisition.
Key Features
This section compares the overall features of Atlas VPN vs Hide My Ass (HMA).
Atlas VPN HQ and country of jurisdiction is United States, and Atlas VPN supports Windows, Mac, Android, and iOS.
Hide My Ass (HMA) HQ and country of jurisdiction is United Kingdom, and Hide My Ass (HMA) supports Windows, Mac, Linux, Android, and iOS platforms and devices.
Winner is:
Atlas VPN offers unlimited devices, fast speeds, and strong security with AES-256 encryption, making it a solid choice for online privacy. On the other hand, HMA has a larger server network but falls short with its variable speed and logging policy. Considering its superior privacy, stronger encryption, and unlimited device connections, Atlas VPN takes the crown in this comparison.
Atlas VPN
- Fast speeds: Atlas VPN has a relatively small server network, but it still manages to offer fast speeds. This is thanks to its use of WireGuard protocol and its optimization for streaming and torrenting.
- Secure with a no-logs policy: Atlas VPN has a strict no-logs policy, which means that it does not collect any data about your online activity. This makes it a good choice for privacy-conscious users.
- Affordable pricing: Atlas VPN offers a variety of pricing plans, including a free version. The paid plans are very affordable, making Atlas VPN a good option for budget-minded users.
- Unblocks popular streaming services: Atlas VPN can unblock popular streaming services such as Netflix, Hulu, and Disney+. This makes it a good choice for users who want to watch their favorite shows and movies anywhere in the world.
- Offers specialized servers for streaming and torrenting: Atlas VPN offers specialized servers for streaming and torrenting. These servers are optimized for these activities, providing fast speeds and reliable connections.
- Unlimited device connections: Atlas VPN allows unlimited device connections with a single account. This means that you can protect all of your devices with a single VPN subscription.
- Good customer support: Atlas VPN offers good customer support. You can contact customer support through live chat, email, or a knowledge base.
Hide My Ass
- Large network of servers: HMA has a large network of servers in 290+ countries, which means that you can always find a server that is close to you. This can help to improve speeds and performance.
- Unlimited bandwidth and data: HMA offers unlimited bandwidth and data, which means that you can use the VPN as much as you want without worrying about running out of resources.
- Fast speeds: HMA has fast speeds, which is important for streaming, gaming, and other activities that require a lot of bandwidth.
- Easy to use: HMA is easy to use, even for beginners. The interface is simple and straightforward, and the settings are easy to understand.
- Strong encryption: HMA uses strong encryption to protect your data. This means that your traffic is secure and cannot be intercepted by third parties.
- No logs policy: HMA has a strict no-logs policy. This means that the company does not store any information about your activity when you are connected to the VPN.
- Split tunneling: HMA allows you to split your traffic between the VPN and your regular internet connection. This can be useful for activities that require high speeds, such as gaming or streaming.
- Kill switch: HMA has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Double VPN: HMA offers a double VPN feature that encrypts your traffic twice. This provides an extra layer of security.
- Tor over VPN: HMA allows you to connect to the Tor network through the VPN. This provides an additional layer of anonymity.
- Ad blocker: HMA has an ad blocker built into the VPN. This blocks ads and trackers, which can improve your browsing experience and protect your privacy.
- DNS leak protection: HMA has DNS leak protection to prevent your real IP address leaking.
- Malware protection: HMA has malware protection to scan your traffic for malware.
Security Features
This section looks at important security features of Atlas VPN and Hide My Ass (HMA) such as encryption methods, protocols, split tunneling, kill switch, and more.
Winner is:
Atlas VPN and HMA both have reputable security features but Atlas VPN edges out HMA. Atlas VPN uses the Ikev2 and Wireguard protocols known for their speed and security. It also offers IP and DNS leak protection, a strict no-logs policy, ad-blocking, and a Kill Switch. HMA, on the other hand, uses OpenVPN and IKEv2 protocols, has IP shuffle and split-tunneling features, but doesn't offer ad-blocking. Although HMA has improved its logging policy, it doesn't match Atlas VPN's clear stance on privacy. Therefore, Atlas VPN wins for superior security features.
Atlas VPN
- Military-grade encryption: Atlas VPN uses military-grade encryption to protect your data. The encryption used is AES-256 bit, which is the same encryption used by banks and government agencies.
- No-logs policy: Atlas VPN has a strict no-logs policy. This means that it does not collect any data about your online activity, including your IP address, browsing history, or traffic data.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure.
- SafeBrowse: SafeBrowse is a feature that blocks malicious websites and ads.
- Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones don't.
- AES-256 bit encryption: Atlas VPN uses AES-256 bit encryption, which is the most secure encryption standard available. It is virtually unbreakable, even by the most powerful supercomputers.
- ChaCha20-Poly1305: Atlas VPN also uses ChaCha20-Poly1305 encryption, which is a newer encryption standard that is just as secure as AES-256 bit encryption. ChaCha20 is faster than AES-256 bit encryption, making it a good choice for mobile devices.
- IPSec/IKEv2: Atlas VPN uses IPSec/IKEv2 tunneling protocol, which is a standard tunneling protocol that is used by many VPN providers. It is considered to be a secure tunneling protocol.
- WireGuard: Atlas VPN also uses WireGuard tunneling protocol, which is a newer tunneling protocol that is considered to be even more secure than IPSec/IKEv2. WireGuard is also faster than IPSec/IKEv2, making it a good choice for mobile devices.
Hide My Ass
- Military-grade encryption: HMA uses military-grade encryption to protect your data. This means that your traffic is encrypted with a 256-bit key, which is considered to be unbreakable.
- No logs policy: HMA has a strict no-logs policy. This means that the company does not store any information about your activity when you are connected to the VPN.
- Kill switch: HMA has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Double VPN: HMA offers a double VPN feature that encrypts your traffic twice. This provides an extra layer of security.
- Tor over VPN: HMA allows you to connect to the Tor network through the VPN. This provides an additional layer of anonymity.
- Ad blocker: HMA has an ad blocker built into the VPN. This blocks ads and trackers, which can improve your browsing experience and protect your privacy.
- DNS leak protection: HMA has DNS leak protection to prevent your real IP address leaking.
- Malware protection: HMA has malware protection to scan your traffic for malware.
- 256-bit encryption: HMA uses 256-bit encryption, which is considered to be unbreakable. This means that your traffic is encrypted with a key that is 256 bits long.
- AES-256: HMA uses the AES-256 cipher, which is one of the most secure ciphers available.
- ChaCha20/Poly1305: HMA also supports the ChaCha20/Poly1305 cipher, which is a newer and more secure cipher than AES-256.
- OpenVPN: HMA supports the OpenVPN protocol, which is one of the most secure VPN protocols available.
- IPSec/IKEv2: HMA also supports the IPSec/IKEv2 protocol, which is a more secure protocol than OpenVPN.
- WireGuard: HMA is one of the few VPN services that supports WireGuard, which is a new and very fast VPN protocol.
Privacy Features
This section looks at the privacy features of Hide My Ass (HMA) vs Atlas VPN in terms of country of jurisdiction (five-eyes surveillance) no-logging policy, independent auditing, and more.
Winner is:
Atlas VPN, based in the privacy-friendly jurisdiction of Delaware, strictly enforces a no-log policy and supports crypto payments. However, it hasn't undergone an independent audit. Hide My Ass (HMA), located in the UK (a Five Eyes member), offers private browsing but maintains some logs. Despite undergoing an independent audit, its jurisdiction raises privacy concerns. Given its strict no-logging policy, crypto support, and favorable jurisdiction, Atlas VPN prevails over HMA in terms of privacy features.
Atlas VPN
- No-logs policy: Atlas VPN has a strict no-logs policy. This means that it does not collect any data about your online activity, including your IP address, browsing history, or traffic data.
- Kill switch: The kill switch is a feature that automatically disconnects your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- DNS leak protection: DNS leak protection prevents your DNS queries being leaked to your ISP or other third parties. DNS queries are used to translate domain names into IP addresses. If your DNS queries are not protected, your real IP address could be exposed.
- Double VPN: Double VPN is a feature that encrypts your traffic twice, making it even more secure. Your traffic is first encrypted by the VPN server, and then it is encrypted again by a second VPN server.
- SafeBrowse: SafeBrowse is a feature that blocks malicious websites and ads. This can help protect you malware and other online threats.
- Split tunneling: Split tunneling allows you to choose which apps and websites use the VPN and which ones don't. This can be useful if you want to use a VPN for some activities, but not others.
- RAM-only servers: Atlas VPN's servers use RAM-only storage, which means that all data is deleted when the server is rebooted. This makes it even more difficult for anyone to access your data.
- Independent audits: Atlas VPN has been independently audited by Cure53, a leading security firm. The audit found that Atlas VPN is compliant with its privacy policy and that it does not collect any unnecessary data.
- No IP address logs: Atlas VPN does not log your IP address, which is the address of your device on the internet. This means that your real IP address is never exposed to the VPN provider or any third parties.
- No browsing history logs: Atlas VPN does not log your browsing history, which is the websites that you visit. This means that your browsing activity is not tracked by the VPN provider or any third parties.
- No traffic logs: Atlas VPN does not log your traffic data, which is the data that you send and receive over the internet. This means that your online activity is not monitored by the VPN provider or any third parties.
- No DNS logs: Atlas VPN does not log your DNS queries, which are the requests that your device makes to translate domain names into IP addresses. This means that your real IP address is not exposed to the VPN provider or any third parties.
- No payment logs: Atlas VPN does not log your payment information, such as your credit card number or PayPal account information. This means that your payment information is not stored by the VPN provider or any third parties.
Hide My Ass
- No logs policy: HMA has a strict no-logs policy. This means that the company does not store any information about your activity when you are connected to the VPN. This includes your IP address, traffic data, and browsing history.
- Kill switch: HMA has a kill switch that will disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
- Double VPN: HMA offers a double VPN feature that encrypts your traffic twice. This provides an extra layer of security.
- Tor over VPN: HMA allows you to connect to the Tor network through the VPN. This provides an additional layer of anonymity.
- Ad blocker: HMA has an ad blocker built into the VPN. This blocks ads and trackers, which can improve your browsing experience and protect your privacy.
- DNS leak protection: HMA has DNS leak protection to prevent your real IP address leaking.
- Malware protection: HMA has malware protection to scan your traffic for malware.
- Split tunneling: HMA allows you to split your traffic between the VPN and your regular internet connection. This can be useful for activities that require high speeds, such as gaming or streaming.
- Anonymous payment: HMA accepts anonymous payments, such as Bitcoin, which makes it more difficult to track your activity.
- No IP address logs: HMA does not store any information about your IP address, including your original IP address, the IP address of the VPN server you are connected to, or the IP addresses of the websites you visit.
- No traffic logs: HMA does not store any information about your traffic data, including the websites you visit, the files you download, or the amount of data you transfer.
- No DNS logs: HMA does not store any information about your DNS queries, which are the requests your device makes to translate domain names into IP addresses.
- No session logs: HMA does not store any information about your VPN sessions, including the start and end time of your sessions, the number of bytes transferred, or the VPN servers you connected to.
- No payment logs: HMA does not store any information about your payment methods, including your credit card number or PayPal account information.
Speed Features
This section explores the speed features of Atlas VPN and Hide My Ass (HMA) when it comes to server technology for download/upload speeds for streaming and torrenting.
Winner is:
Atlas VPN provides strong speeds overall, with third-party speed tests showing minimal reductions in download and upload speeds even when connected to distant servers. It enables fast streaming and torrenting with no noticeable buffering or lag. Hide My Ass (HMA), on the other hand, also offers good speed, but some users report significant speed drops on certain servers, affecting their streaming and torrenting experience. Taking into account the consistent performance, Atlas VPN edges out HMA as the winner in terms of speed features.
Atlas VPN
- Number of servers: Atlas VPN has over 750 servers in over 30 countries. This gives you a wide range of servers to choose from, which can help you improve speeds and find a server that is close to your location.
- Types of servers: Atlas VPN offers a variety of servers, including streaming servers, torrenting servers, and double VPN servers. This allows you to choose the right server for your needs.
- Location of servers: Atlas VPN has servers located in over 30 countries. This gives you a wide range of servers to choose from, which can help you improve speeds and find a server that is close to your location.
- Uptime: Atlas VPN has a high uptime, which means that the servers are usually available when you need them.
- Performance: Atlas VPN's servers offer good performance, which means that you can stream, torrent, and browse the internet without any problems.
- Security: Atlas VPN's servers are secure, which means that your data is protected unauthorized access.
- WireGuard protocol: Atlas VPN uses the WireGuard protocol, which is a newer tunneling protocol that is considered to be faster than the older IPSec/IKEv2 protocol.
- Optimized servers: Atlas VPN has optimized its servers for streaming and torrenting, which can help to improve speeds for these activities.
- Closest server: Atlas VPN will automatically connect you to the closest server to your location, which can help to improve speeds.
- Limited bandwidth: Atlas VPN's free plan has limited bandwidth, which can slow down speeds.
- Server load: The load on the server can also affect speeds. If the server is overloaded, it may slow down your connection.
Hide My Ass
- Large network of servers: HMA has a large network of servers in 290+ countries, which means that you can always find a server that is close to you. This can help to improve speeds and performance.
- Optimized servers: HMA has optimized servers for different activities, such as streaming, gaming, and torrenting. This ensures that you get the best possible speeds for your activities.
- P2P-optimized servers: HMA has P2P-optimized servers that are designed for torrenting. These servers have high bandwidth and low latency, which is ideal for torrenting.
- Obfuscated servers: HMA has obfuscated servers that hide the fact that you are using a VPN. This can be useful in countries where VPNs are blocked or restricted.
- Tor over VPN servers: HMA has Tor over VPN servers that allow you to connect to the Tor network through the VPN. This provides an additional layer of anonymity.
- Split tunneling: HMA allows you to split your traffic between the VPN and your regular internet connection. This can be useful for activities that require high speeds, such as gaming or streaming.
- Multi-hop connections: HMA allows you to connect to multiple VPN servers in a row. This provides an extra layer of security and anonymity.
- Unlimited bandwidth and data: HMA offers unlimited bandwidth and data, which means that you can use the VPN as much as you want without worrying about running out of resources.
- Fast speeds: HMA has fast speeds, which is important for streaming, gaming, and other activities that require a lot of bandwidth.
- Multiple protocols: HMA supports multiple protocols, including OpenVPN, IPSec/IKEv2, and WireGuard. These protocols offer different levels of speed and security, so you can choose the one that best suits your needs.
- Near-zero latency: HMA has near-zero latency, which means that there is very little delay when you are connected to the VPN. This is important for gaming and other activities that require real-time communication.
- Optimized servers: HMA has optimized servers for different activities, such as streaming, gaming, and torrenting. This ensures that you get the best possible speeds for your activities.
- Automatic server selection: HMA has an automatic server selection feature that will connect you to the fastest server available. This can be useful if you are not sure which server to choose.
Streaming & Torrenting Features
This section compares the streaming and torrenting features and capabilities provided by Atlas VPN versus Hide My Ass (HMA).
Popular Streaming Services
- Netflix
- Amazon Prime
- Disney+
- HBO Max
- Paramount+
- Hulu
- Apple TV
- Starz
- ESPN+
- Peacock
- Canal Plus
- Discovery Plus
Winner is:
Atlas VPN and Hide My Ass (HMA) both offer reliable services for unblocking streaming and torrenting. Atlas VPN stands out with its unlimited devices and lower cost, while HMA offers a large number of server locations and IP shuffle for better anonymity. However, HMA maintains some logs, which may concern privacy-focused users. For torrenting, both have dedicated P2P servers, but Atlas VPN's no-logs policy gives it an edge. Regarding streaming, both can unblock popular platforms, but HMA has a slight advantage with its broader server coverage. Overall, Atlas VPN is the winner for its enhanced privacy features.
Atlas VPN
- Unblocks popular streaming services: Atlas VPN can unblock popular streaming services, such as Netflix, Hulu, and Disney+. This allows you to watch your favorite shows and movies anywhere in the world.
- Fast speeds for streaming: Atlas VPN offers fast speeds for streaming. This means that you can watch your favorite shows and movies without any buffering or lag.
- Optimized servers for streaming: Atlas VPN has optimized servers for streaming. This means that the servers are configured to provide the best possible speeds for streaming.
- No bandwidth limits: Atlas VPN's paid plans do not have bandwidth limits. This means that you can stream as much as you want without having to worry about running out of data.
- Secure streaming: Atlas VPN's encryption and other security features protect your data while you are streaming. This means that your streaming activity is safe prying eyes.
- P2P allowed on all servers: Atlas VPN allows P2P traffic on all of its servers. This means that you can torrent anywhere in the world without having to worry about being blocked.
- Fast speeds for torrenting: Atlas VPN offers fast speeds for torrenting. This means that you can download files quickly and easily.
- Optimized servers for torrenting: Atlas VPN has optimized servers for torrenting. This means that the servers are configured to provide the best possible speeds for torrenting.
- No bandwidth limits: Atlas VPN's paid plans do not have bandwidth limits. This means that you can torrent as much as you want without having to worry about running out of data.
- Secure torrenting: Atlas VPN's encryption and other security features protect your data while you are torrenting. This means that your torrenting activity is safe prying eyes.
Hide My Ass
- Unblock geo-restricted content: HMA can unblock geo-restricted content, such as Netflix, Hulu, and BBC iPlayer. This means that you can watch your favorite shows and movies no matter where you are in the world.
- Fast speeds: HMA has fast speeds, which is important for streaming. This means that you can watch your videos without buffering or lag.
- Multiple protocols: HMA supports multiple protocols, including OpenVPN, IPSec/IKEv2, and WireGuard. These protocols offer different levels of speed and security, so you can choose the one that best suits your needs.
- Near-zero latency: HMA has near-zero latency, which means that there is very little delay when you are streaming. This is important for streaming live events.
- Optimized servers: HMA has optimized servers for streaming. These servers are located close to popular streaming services, which can help to improve speeds and performance.
- Automatic server selection: HMA has an automatic server selection feature that will connect you to the fastest server available. This can be useful if you are not sure which server to choose.
- Unlimited bandwidth: HMA offers unlimited bandwidth for torrenting, so you can download as much as you want without worrying about throttling or data caps.
- No speed limits: HMA does not impose any speed limits on torrenting, so you can get the fastest possible speeds.
- P2P-optimized servers: HMA has a number of P2P-optimized servers that are specifically designed for torrenting. These servers offer the best speeds and performance for torrenting.
- Strict no-logs policy: HMA has a strict no-logs policy, which means that they do not store any data about your torrenting activity. This means that you can be confident that your privacy is protected.
- Kill switch: HMA has a kill switch that will automatically disconnect your internet connection if the VPN connection drops. This prevents your real IP address being exposed.
Support Features
This section looks at what kind of customer support you can expect from Hide My Ass (HMA) versus Atlas VPN.
Winner is:
Atlas VPN offers efficient 24/7 customer support via email and a comprehensive FAQ section on their website. In contrast, Hide My Ass (HMA) provides support through live chat, email and an extensive help center. While both have strong support systems, Atlas VPN takes the lead due to their quicker response times and more personalized service. In a VPN service, excellent customer support is crucial because it ensures that any technical or security issues users encounter are promptly and effectively addressed.
Atlas VPN
- Live chat: Atlas VPN offers 24/7 live chat support. This means that you can get help a customer support representative at any time of the day or night.
- Email: Atlas VPN also offers email support. You can send an email to the customer support team and they will get back to you as soon as possible.
- Knowledge base: Atlas VPN also has a knowledge base that you can search for answers to common questions. The knowledge base is a good place to start if you have a simple question.
- Social media: Atlas VPN is also active on social media. You can contact the customer support team through Facebook, Twitter, or Telegram.
Hide My Ass
- 24/7 live chat support: This is the quickest way to get help HMA support. The representatives are knowledgeable and helpful, and they can usually resolve your issue in a few minutes.
- Email support: If you prefer to communicate by email, HMA support will get back to you within 24 hours.
- Knowledge base: The HMA knowledge base is a great resource for finding answers to common questions. The articles are well-written and easy to understand.
- Tutorials: The HMA tutorials can help you get started with the service, even if you're not a tech-savvy person.
- Refund policy: HMA offers a 30-day money-back guarantee. This means that you can try the service risk-free. If you're not satisfied with it, you can cancel your subscription and get a full refund.
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