bionicwp.com Reviews

18  Excellent
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Really Appreciate Bionic Support

The support time at Bionic is incredibly responsive. I rarely have to wait very long for someone to respond, and they stick with me until the issue is resolved.

Thankfully, there are rarely problems with this platform. But when I do encounter one it's great to have a team that is ready to help!

Date of experience: January 31, 2024


Rated 5 out of 5 stars

The best hosting company ever!

The best hosting company ever!

BionicWP was fantastic in helping me transfer from Kinsta. It was a seamless process and they also took care of my DNA settings. They are always very prompt in their responses to my requests and have been nothing short of amazing. My site is super fast and I couldn't be happier with my experience with them. My only regret is that I didn't transfer sooner!

Date of experience: November 29, 2023


Rated 5 out of 5 stars

Highly recommend BionicWP... will never go back.

Hey everyone! Just wanted to share my awesome experience with BionicWP. Seriously, these guys are game-changers for website hosting and management.

First off, my website is now lightning-fast thanks to BionicWP. I noticed a huge difference in loading times right away, which is not only great for my visitors but also helps with my Google rankings. They've got some real tech magic happening in the background to make everything super speedy.

What I really appreciate is how secure my site feels with them. They're always on top of updates and security checks, so I don't have to worry about the scary stuff like hacks or malware. Plus, they offer free fixes if anything goes wrong, which is super reassuring.

But here's the real deal: their customer support is the best I've ever seen. These guys are super friendly, know their stuff, and are always there when I need them – day or night. Whether I've got a big problem or just a small question, they've got my back.

The whole experience is just so user-friendly and flexible. I love how easy it is to use their dashboard, and it's cool knowing I can scale things up as my site grows.

In a nutshell, BionicWP has totally wowed me. They combine speed, security, and top-notch support in a way that just makes my life easier. I totally recommend them to anyone looking for a stress-free hosting experience. They're not just a service provider; they're like a partner who really cares about your site.

Date of experience: January 25, 2024


Rated 1 out of 5 stars

Worst support team

I wish there was half star to give..one of the worst support looks like support team does not have answer of any question they keep repeating the same wording without understanding the problem customer is facing .

One of the escape support team will chat with you for 30 minutes then they disappear and come back suddenly and say our shift is over.

I suggest never going for bionicwp one of the worst support team.

Date of experience: November 15, 2022

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Rated 5 out of 5 stars

Highly recommended! Best hosting and support team

Incredible responsiveness of the support team to any issues that arise!

A year ago we test placed 3 projects of our agency's clients - we were amazed by the quality of service and speed of work, convenience of service and settings.

Later we asked for help with optimization and acceleration of sites - the team performed promptly and at the highest level, after which we have moved more than 25+ projects of our clients and all new projects are immediately launched on Bionic! We recommend!

Date of experience: July 10, 2023

Reply from bionicwp.com

Igor! Thanks so much for leaving use this review. Glad we have been able to make your site significantly faster. Reach out whenever you need anything. We are here!


Rated 1 out of 5 stars

BionicWP: Slow Hosting and Disappointing Support

I was extremely disappointed with my experience with BionicWP. Their hosting was incredibly slow, which made my website take forever to load. The chat support was not helpful at all and the server was just okay. The sign-up process was also not smooth, with too many unnecessary steps. On top of that, they added too many plugins to my website without my consent, which only added to the slow loading times. I would not recommend BionicWP to anyone in search of a reliable hosting provider.

Date of experience: January 28, 2023


Rated 5 out of 5 stars

I moved all my hosting from WPEngine to…

I moved all my hosting from WPEngine to BionicWP a few months ago and haven't looked back! The service truly lives up to its promise of fast running Wordpress sites. Customer service is also top-notch.

Date of experience: November 01, 2023


Rated 5 out of 5 stars

We moved all of our agencies sites over…

We moved all of our agencies sites over to this solution after having our internal servers and support staff for 6+ years. Our speeds have been amazing but the support staff has been even better. We highly recommend this company.

Date of experience: July 11, 2023

Reply from bionicwp.com

Hi Robert, thanks for taking the time to leave a review. We appreciate it and appreciate you as a loyal customer to Bionic.

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Rated 5 out of 5 stars

Great support

I've been using BionicWP for a few months now, and I'm absolutely thrilled with the service. My website is always up-to-date and secure, and I've never had any problems with performance. The support team is also incredibly helpful and responsive. I highly recommend BionicWP to anyone who is looking for a managed WordPress hosting platform.

Date of experience: August 24, 2023

Reply from bionicwp.com

Hi Katy! So happy you love the update service and that the team has been so helpful! We are here whenever you need us.


Rated 5 out of 5 stars

Everything has been great I have no…

Everything has been great I have no complaints. Any problems I have had, they have went above and beyond to fix and with urgency. With customer service industry getting worse and worse as the years go on, I have to say this is has been the best customer support I have I ever had. Well worth the price of their services.

Date of experience: September 01, 2023

Reply from bionicwp.com

Hi Justin! Thanks so much for the kind words! Please let us know if there is anything we can do!


Rated 5 out of 5 stars

I've been using BionicWP for a few…

I've been using BionicWP for a few years now, and I've never had any problems with their service. My website is always up-to-date and secure, and the support team is always quick to respond to my questions. I highly recommend BionicWP to anyone who is looking for a reliable and affordable WordPress hosting solution.

Date of experience: September 18, 2023

Reply from bionicwp.com

:). Thanks so much for being a great client for BionicWP! As always, please let us know if there is anything we can do.


Rated 5 out of 5 stars

Had been hosting my woo-commerce site…

Had been hosting my woo-commerce site on a shared hosting provider, always lacked speed. Heard about BionicWP and decided to give it a shot. Absolutely loved it. My site is super fast now and the support team is really helpful <3

Date of experience: June 01, 2021

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Rated 5 out of 5 stars

bionicwp is the best

bionicwp is the best - their support is top tier, extremely patient, and always available, Hosting is lightning fast.

Date of experience: September 06, 2023

Reply from bionicwp.com

Thank you G! Appreciate you taking the time to leave this review and as you know we are here if/when you need anything.


Rated 1 out of 5 stars

Avoid Bionicwp WordPress Hosting at all costs - Unreliable and Overpriced

I was extremely disappointed with Bionicwp WordPress hosting. The service was unreliable, with frequent downtimes and slow load times. The customer support was unhelpful and unresponsive, making it difficult to resolve any issues that arose. Additionally, the pricing was high compared to other hosting options with similar or better performance. Overall, I would not recommend Bionicwp to anyone and would advise looking for a different hosting provider.

Date of experience: January 03, 2023


Rated 5 out of 5 stars

Great hosting and support

Great hosting and support. Fast servers and got my site scoring over 90 on mobile

Date of experience: January 03, 2023

Reply from bionicwp.com

:) Glad we could get you those amazing scores on mobile! Please reach out if you need anything.


Rated 1 out of 5 stars

Email verification is not better on…

Email verification is not better on the bionicwp. You should improve your verification process or technique. My account still not verify while submitting correct information.

Date of experience: September 06, 2022

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Rated 5 out of 5 stars

Responsive!

Responsive, quick, and friendly service! Definitely recommend!

Date of experience: August 02, 2023

Reply from bionicwp.com

Thanks for the review Ashley! We appreciate you and happy to help where ever we can.