Webflow Reviews

Read unbiased Webflow reviews from 42 verified users to learn if this is the best choice for you. Webflow is currently ranked #12 in the website builders industry with an average star rating of 1.7 and a sentiment score of 4%. Keep reading to learn more.

Webflow logo
Webflow
Webflow provides a powerful platform for building professional-grade websites without writing code, offering designers and developers unparalleled creative freedom. Its applications range from personal portfolios to complex e-commerce platforms, making it a versatile choice for various industries.
Founded
2013
Location
San Francisco, United States
Industries
Ecommerce Platforms, Website Builders, Web Design
Social Links
TrustScore
38
Average TrustScore (out of 0 to 100)
Industry Rank
#12
Out of 18 tracked companies
Industry Standing
38.9%
Growing presence among 18 companies
Sentiment Score
4%
Customer overall sentiment score
Average Rating
1.7
Star rating out of 5
Total Reviews
42
Last updated: 2025-01-26 19:59:11
Industry Comparison - Website Builders
CompanyRank
TrustScore
RatingSentimentReviews
Market Share
Pagecloud#1944.695%44
13.0%
Wix#2824.362%1,595
19.2%
Ucraft#3814.169%39
10.3%
SITE123#4814.165%67
10.2%
Webnode#5774.152%46
9.3%
Jimdo#6774.056%52
9.4%
Simvoly#7724.426%21
7.9%
Ghost#8723.654%13
8.3%
Duda#9653.246%33
7.1%
Webflow#10381.74%42
1.7%

In the Website Builders industry, Pagecloud leads with the highest trust score of 94%, performing 70.6% above average, while Weebly has the lowest trust score of 14%, 74.6% below the industry average. Pagecloud has the highest sentiment score of 95%, and Wix has the most customer feedback with 1,595 reviews.

Industry Average Rating
2.9
Industry Average Sentiment
22%
Industry Total Reviews
2,565

Webflow Trust Score

0
out of 100
Rating Score (40% weighted)1.7 / 5
Sentiment Score (60% weighted)4%

TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.

Webflow Sentiment Overview

Total Reviews
42
Positive
50%
21 reviews
Neutral
0%
0 reviews
Negative
50%
21 reviews
Webflow Customer Reviews

Webflow customers are most satisfied with Value (85%) and Support (82%), while being most critical of .

Reviews by Category

Positive Feedback

Support

Zero customer service waiting since ten days for a customer support answer.

Value

You will get better service, much more value, and, most important of all, a partnership you can trust.

Support

Their support contact process i believe are not real people.

Negative Feedback

Most Recent Webflow Reviews

Positive Reviews

I really like this service, but I had a lot of situations where bugs destroy my work, sometimes they didn't save information, and recently I...

Сергій Шепель

than to use this overcomplicated Platform. All I was trying to do was to add a Hamburger menu to the mobile version of my Website....

Peter Maiier

Our Agency began using Webflow this year. . . . Our Agency Entropic Digital began to use Webflow at the start of the year, and...

Entropic-Digital

Negative Reviews

One of the top ten website builders…. One of the top ten website builders with good templates. Recommend Torch template, which is free, nevertheless the...

hacxx

Avoid Annual Billing. Had a very negative experience with Webflow (ticket 804607). In short, do not do annual billing. They do not do partial credit...

Web Agency

Avoid at all costs. It would be amazing if the website ever loaded, but you will spend all your time waiting on the dashboard to...

Stephen Long

The sentiment analysis above has highlighted customer feedback at scale. The Webflow review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.

Company Overview

Industries

Ecommerce Platforms
Website Builders
Web Design

Target Audience

Freelance designers and developers
Small-to-medium-sized business owners
Marketing teams and creative agencies

Unique Selling Points

Webflow combines visual design tools with the power of custom HTML, CSS, and JavaScript for complete creative control.
Its CMS and e-commerce functionality allow users to build scalable, database-driven websites with ease.
Webflow provides hosting, design, and development in one platform, eliminating the need for multiple tools.
Pricing Plans
Basic
$18/monthly
Renews at $18/monthly
No Trial
No refunds are offered after purchase, as per Webflow's policy.

The Basic plan is ideal for simple websites that do not require a CMS or advanced functionality. It provides essential features for users who need a straightforward, static site.

Best For:
The Basic plan is best for individuals or businesses that need a simple, static website without dynamic content or advanced features. It is ideal for personal portfolios, small business landing pages, and basic informational sites.

What's Included

  • Custom domain connection
  • 50 GB bandwidth
  • 100 static pages
  • SSL security
  • 1 GB storage
  • No Webflow branding
  • Basic SEO controls
  • Responsive design support

What's Not Included

  • CMS functionality
  • E-commerce features
  • Team collaboration tools
  • Site backups

Hidden Costs

  • Custom domain registration fees
  • Additional storage upgrades

Optional Add-ons

  • Custom domain registration
  • Additional storage

Payment & Billing

Payment Methods:
Credit Card
PayPal
Currencies:
USD
Billing Cycles:
Monthly
Annual

Free Extra Features

  • SSL certificate
  • Responsive design templates
CMS
$29/monthly
Renews at $29/monthly
No Trial
No refunds are offered after purchase, as per Webflow's policy.

The CMS plan is designed for content-driven websites, offering dynamic content management and advanced design capabilities. It is perfect for blogs, portfolios, and other sites requiring a CMS.

Best For:
The CMS plan is ideal for content creators, bloggers, and businesses that need a dynamic website with a content management system. It is perfect for managing and displaying large amounts of content.

What's Included

  • Custom domain connection
  • 200 GB bandwidth
  • 2,000 CMS items
  • SSL security
  • 10 GB storage
  • No Webflow branding
  • Advanced SEO controls
  • Responsive design support

What's Not Included

  • E-commerce features
  • Team collaboration tools
  • Unlimited CMS items
  • Custom code beyond limits

Hidden Costs

  • Custom domain registration fees
  • Additional storage upgrades

Optional Add-ons

  • Custom domain registration
  • Additional CMS items

Payment & Billing

Payment Methods:
Credit Card
PayPal
Currencies:
USD
Billing Cycles:
Monthly
Annual

Free Extra Features

  • SSL certificate
  • Responsive design templates
Business
$49/monthly
Renews at $49/monthly
No Trial
No refunds are offered after purchase, as per Webflow's policy.

The Business plan is tailored for high-traffic websites and offers advanced features such as increased storage, bandwidth, and CMS items. It is suited for growing businesses with complex requirements.

Best For:
The Business plan is ideal for medium to large businesses that require high performance and scalability. It is perfect for high-traffic websites with advanced content needs.

What's Included

  • Custom domain connection
  • 400 GB bandwidth
  • 10,000 CMS items
  • SSL security
  • 15 GB storage
  • No Webflow branding
  • Advanced SEO controls
  • Responsive design support

What's Not Included

  • E-commerce features
  • Team collaboration tools
  • Unlimited CMS items
  • Custom code beyond limits

Hidden Costs

  • Custom domain registration fees
  • Additional storage upgrades

Optional Add-ons

  • Custom domain registration
  • Additional bandwidth

Payment & Billing

Payment Methods:
Credit Card
PayPal
Currencies:
USD
Billing Cycles:
Monthly
Annual

Free Extra Features

  • SSL certificate
  • Responsive design templates
Enterprise
$Custom/custom
Renews at $Custom/custom
No Trial
Custom refund terms are negotiated during contract discussions.

The Enterprise plan is a custom solution tailored to the needs of large organizations with specific requirements for scalability, security, and support.

Best For:
The Enterprise plan is ideal for large organizations and enterprises requiring advanced customization, scalability, and dedicated support. It is perfect for businesses with unique needs and high-security requirements.

What's Included

  • Custom domain connection
  • Custom bandwidth
  • Custom CMS items
  • SSL security
  • Custom storage
  • Priority support
  • Advanced SEO tools
  • Responsive design

What's Not Included

  • Fixed pricing
  • Standardized features
  • Self-service support
  • No custom SLA

Hidden Costs

  • Custom domain registration fees
  • Additional storage upgrades

Optional Add-ons

  • Custom domain registration
  • Custom bandwidth

Payment & Billing

Payment Methods:
Credit Card
PayPal
Bank Transfer
Currencies:
USD
Billing Cycles:
Custom

Free Extra Features

  • Dedicated account manager
  • Custom onboarding support

Webflow is a great choice for users who value design flexibility and advanced features. However, potential users should evaluate their technical skills and budget before committing to a plan.

Total Cost Calculator
Pricing Plan
Cost Breakdown

Basic Plan

Monthly Cost$18/month

Total Cost over 3 Years

Year 1$216
Year 2$216
Year 3$216
Total after Year 1
$216
Total after Year 2
$432
Total after Year 3
$648

Optional Add-ons

  • Custom domain registration
  • Additional storage

Extra Costs not Included

  • Custom domain registration fees
  • Additional storage upgrades
Explore Features

Feature Preferences

Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.

Hold Ctrl (Windows) or Cmd (Mac) to select multiple features

Monthly Budget Range

Select your preferred budget range. This helps us find plans that fit your financial requirements.

Recommended Plans

Select features to get plan recommendations
Webflow Competitor Comparison

Select the features that are important to you. This will help us match competitors based on your needs.

Adjust how much you want to consider price in the comparison.

Features OnlyBalancedPrice Focused

Competitor Rankings

Wix
Best Match

Wix is a popular website builder known for its drag-and-drop simplicity and a wide range of templates. It caters to users seeking a quick and easy way to create websites.

Match Score: 0%
Wix's pricing is generally lower than Webflow's, but it offers fewer advanced features in its premium plans.
Key Differences: Wix offers more beginner-friendly tools but lacks the advanced customization and CMS features that Webflow provides.
When to Choose: Choose Wix if you need a simple, beginner-friendly platform with a free plan.
When Not to Choose: Avoid Wix if you need advanced CMS capabilities or full design control.
Squarespace

Squarespace is a website builder known for its sleek, professional templates and integrated e-commerce capabilities. It is popular among creative professionals and small businesses.

Match Score: 0%
Squarespace's pricing is competitive, but its plans are less customizable than Webflow's.
Key Differences: Squarespace offers better templates for creative industries but lacks the advanced design control of Webflow.
When to Choose: Choose Squarespace if you prioritize aesthetics and ease of use over customization.
When Not to Choose: Avoid Squarespace if you need advanced design and development capabilities.
WordPress

WordPress is a highly customizable content management system that powers over 40% of the web. It is ideal for users who need extensive plugin options and scalability.

Match Score: 0%
WordPress can be more cost-effective initially but may incur higher costs due to plugins and hosting.
Key Differences: WordPress offers unparalleled flexibility but requires more technical expertise compared to Webflow.
When to Choose: Choose WordPress if you need extensive customization and scalability.
When Not to Choose: Avoid WordPress if you lack technical knowledge or prefer an all-in-one solution.
User Feedback

Common Praise

Users appreciate Webflow's intuitive visual design interface that eliminates the need for coding.
The platform's robust CMS and e-commerce features are highly praised for their flexibility and scalability.
Webflow's hosting reliability and built-in SEO tools are often highlighted as major strengths.

Common Complaints

The pricing structure can be confusing and expensive for smaller businesses or individuals.
Some users find the learning curve steep, especially for those unfamiliar with web design concepts.
Limited customer support options, especially for non-enterprise users, can be frustrating.

Success Stories

A freelance designer used Webflow to create a portfolio that landed them multiple high-profile clients.
A small business owner launched an e-commerce site on Webflow, increasing sales by 200% within a year.
A marketing agency streamlined their workflow by using Webflow to build dynamic client websites faster.

Potential Deal Breakers

The lack of a fully-featured free plan makes it less accessible for hobbyists.
Certain advanced features, such as custom code integration, are limited in lower-tier plans.
The absence of live chat support for non-enterprise users can be a deterrent.
Final Verdict

Webflow Pros

  • Advanced customization options with a visual interface.
  • Integrated hosting and CMS capabilities.
  • Responsive design tools for mobile optimization.
  • Powerful animations and interactions for dynamic websites.

Webflow Cons

  • Steep learning curve for beginners.
  • Higher pricing compared to some competitors.
  • Limited customer support for non-enterprise users.

Recommended For:

Not Recommended For:

Frequently Asked Questions