InMotion Hosting Reviews
Read unbiased InMotion Hosting reviews from 215 verified users to learn if this is the best choice for you. InMotion Hosting is currently ranked #24 in the web hosting industry with an average star rating of 4.3 and a sentiment score of 58%. Keep reading to learn more.
Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
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Rocket.net | #1 | 95 | 4.8 | 90% | 44 | 3.8% |
Scala Hosting | #2 | 95 | 4.9 | 87% | 81 | 3.9% |
Kinsta | #3 | 95 | 4.9 | 87% | 73 | 3.9% |
MechanicWeb | #4 | 92 | 4.7 | 83% | 15 | 3.6% |
NameHero | #5 | 92 | 4.9 | 74% | 703 | 3.9% |
A2 Hosting | #6 | 91 | 4.8 | 74% | 363 | 3.7% |
WPX Hosting | #7 | 91 | 4.8 | 79% | 51 | 3.6% |
Pressable | #8 | 90 | 4.7 | 77% | 45 | 3.5% |
SiteGround | #9 | 90 | 4.9 | 71% | 2,792 | 4.9% |
InMotion Hosting | #10 | 81 | 4.3 | 58% | 215 | 3.0% |
In the Web Hosting industry, Rocket.net leads with the highest trust score of 95%, performing 14.6% above average, while Flywheel has the lowest trust score of 36%, 56.6% below the industry average. Rocket.net has the highest sentiment score of 90%, and Hostinger has the most customer feedback with 5,288 reviews.
InMotion Hosting Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
InMotion Hosting Sentiment Overview
InMotion Hosting customers are most satisfied with Support (85%) and Value (75%), while being most critical of Support (45%) and Security (53%).
Reviews by Category
Positive Feedback
Superior support they get stars because of their superior support.
Support personnel were very helpful support personnel were very helpful
Reliable services and support i enjoy reliable services and support at a decent price.
Negative Feedback
As a paid service marketed as secure, i am shocked that inmotion continues to run outdated and unsupported software.
This means my server isn t receiving critical security patches, leaving it vulnerable to known exploits.
Containers do not offer the same level of isolation and security as vms, which puts my server at risk.
Most Recent InMotion Hosting Reviews
Positive Reviews
I used to be webmaster & experience is…. I used to be webmaster & experience is KEY to a successful WS and these guys know...
and there were a few people ahead of me. That's to be expected. The agent was very helpful. I only had a simple question, and...
They are great to work with and have helped us out quickly every time we have required their assistance. I would highly recommend their service.
Negative Reviews
Their 'Advice' Downed Our Site! . We've been with InMotion for 1 year now. When our plan came for renewal, they advised we could move...
I much prefer phone support. Takes much longer and doesn’t get to the issue. I ran out of time and patience. I know chat is...
Andrea J saved me a load of time troubleshooting. Andrea J. was more than knowledgeable, she understood my problem, fixed my issue, and explained what...
The sentiment analysis above has highlighted customer feedback at scale. The InMotion Hosting review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
Plan Details | Core $2.99/monthly Renews at $8.99/monthly The Core plan is an entry-level shared hosting option designed for individuals or small businesses starting their online presence. It includes essential features such as free SSL and unlimited bandwid... Best For: This plan is ideal for individuals or small businesses launching their first website. It provides essential features at an affordable price point, making it suitable for blogs, portfolios, or small e-commerce sites. No Free Trial 90-day money-back guarantee for shared hosting plans. | Launch $4.99/monthly Renews at $11.99/monthly The Launch plan is a mid-tier shared hosting plan designed for growing businesses and developers. It includes unlimited websites and email accounts, along with free domain registration for the first y... Best For: This plan is best for small to medium-sized businesses and developers who need more flexibility and scalability. It is suitable for hosting multiple websites or larger e-commerce stores. No Free Trial 90-day money-back guarantee for shared hosting plans. |
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Payment & Billing | Payment Methods: Credit Card PayPal Currencies: USD Billing Cycles: Monthly Annual | Payment Methods: Credit Card PayPal Currencies: USD Billing Cycles: Monthly Annual |
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The Core plan is an entry-level shared hosting option designed for individuals or small businesses starting their online presence. It includes essential features such as free SSL and unlimited bandwid...
What's Included
- Free SSL certificate
- Unlimited bandwidth
- 2 websites
- 10 email accounts
- 50 GB SSD storage
- Free website migration
- 24/7 customer support
- Hack and malware protection
What's Not Included
- Dedicated IP address
- Priority support
- Advanced caching features
- Free domain for more than one year
Hidden Costs
- Domain renewal fees after the first year
- Additional backups beyond the included limit
Optional Add-ons
- Domain privacy at $12.99/year
- Automated backups at $24/year
Payment & Billing
Free Extra Features
- Free website migration
- Hack and malware protection
The Launch plan is a mid-tier shared hosting plan designed for growing businesses and developers. It includes unlimited websites and email accounts, along with free domain registration for the first y...
What's Included
- Unlimited websites
- Unlimited email accounts
- 100 GB SSD storage
- Free SSL certificate
- Unlimited bandwidth
- Free domain registration for 1 year
- 24/7 customer support
- Free website migration
What's Not Included
- Dedicated IP address
- Advanced caching tools
- Premium support
- Automated backups
Hidden Costs
- Domain renewal fees
- Advanced security add-ons
Optional Add-ons
- Domain privacy at $12.99/year
- Automated backups at $24/year
Payment & Billing
Free Extra Features
- Free domain registration for 1 year
- Free website migration
InMotion Hosting is a solid choice for users seeking reliable performance and excellent customer support. Its plans are well-suited for businesses and developers who value uptime, scalability, and added features like free migrations.
Core Plan
Total Cost over 3 Years
Optional Add-ons
- Domain privacy at $12.99/year
- Automated backups at $24/year
Extra Costs not Included
- Domain renewal fees after the first year
- Additional backups beyond the included limit
Feature Preferences
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Monthly Budget Range
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Recommended Plans
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Competitor Rankings
BluehostBest Match
Bluehost is a popular web hosting provider known for its beginner-friendly features and WordPress integration.
SiteGround
SiteGround is known for its excellent customer support and advanced security features.
HostGator
HostGator is a budget-friendly hosting provider with a wide range of plans.
Choose a hosting plan and click 'Get Started'.
Fill out account information and select additional features.
Complete payment and access the account dashboard.
Understanding which plan best fits user needs.
Confusion over optional add-ons during checkout.
Delayed confirmation emails during peak times.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
InMotion Hosting Pros
- Excellent customer support available 24/7.
- Free website migration with no downtime.
- High-performance SSD-based servers.
- Generous 90-day money-back guarantee.
InMotion Hosting Cons
- Higher renewal rates compared to introductory pricing.
- Limited advanced features in entry-level plans.
- No free trial available.