InMotion Hosting Reviews

Read unbiased InMotion Hosting reviews from 215 verified users to learn if this is the best choice for you. InMotion Hosting is currently ranked #24 in the web hosting industry with an average star rating of 4.3 and a sentiment score of 58%. Keep reading to learn more.

InMotion Hosting logo
InMotion Hosting
InMotion Hosting provides high-performance web hosting solutions tailored for businesses, developers, and individuals. Its services are designed for real-world applications such as e-commerce stores, corporate websites, and personal blogs.
Founded
2001
Location
Los Angeles, United States
Industries
Web Hosting, Small Business Websites, Technology Startups
Social Links
TrustScore
81
Excellent TrustScore (out of 0 to 100)
Industry Rank
#24
Out of 29 tracked companies
Industry Standing
20.7%
Emerging player in 29-company market
Sentiment Score
58%
Customer overall sentiment score
Average Rating
4.3
Star rating out of 5
Total Reviews
215
Last updated: 2025-01-24 10:55:25
Industry Comparison - Web Hosting
CompanyRank
TrustScore
RatingSentimentReviews
Market Share
Rocket.net#1954.890%44
3.8%
Scala Hosting#2954.987%81
3.9%
Kinsta#3954.987%73
3.9%
MechanicWeb#4924.783%15
3.6%
NameHero#5924.974%703
3.9%
A2 Hosting#6914.874%363
3.7%
WPX Hosting#7914.879%51
3.6%
Pressable#8904.777%45
3.5%
SiteGround#9904.971%2,792
4.9%
InMotion Hosting#10814.358%215
3.0%

In the Web Hosting industry, Rocket.net leads with the highest trust score of 95%, performing 14.6% above average, while Flywheel has the lowest trust score of 36%, 56.6% below the industry average. Rocket.net has the highest sentiment score of 90%, and Hostinger has the most customer feedback with 5,288 reviews.

Industry Average Rating
4.4
Industry Average Sentiment
64%
Industry Total Reviews
21,629

InMotion Hosting Trust Score

0
out of 100
Rating Score (40% weighted)4.3 / 5
Sentiment Score (60% weighted)58%

TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.

InMotion Hosting Sentiment Overview

Total Reviews
215
Positive
82%
176 reviews
Neutral
6%
13 reviews
Negative
12%
26 reviews
InMotion Hosting Customer Reviews

InMotion Hosting customers are most satisfied with Support (85%) and Value (75%), while being most critical of Support (45%) and Security (53%).

Reviews by Category

Positive Feedback

Support

Superior support they get stars because of their superior support.

Support

Support personnel were very helpful support personnel were very helpful

Support

Reliable services and support i enjoy reliable services and support at a decent price.

Negative Feedback

Support

As a paid service marketed as secure, i am shocked that inmotion continues to run outdated and unsupported software.

Security

This means my server isn t receiving critical security patches, leaving it vulnerable to known exploits.

Security

Containers do not offer the same level of isolation and security as vms, which puts my server at risk.

Most Recent InMotion Hosting Reviews

Positive Reviews

I used to be webmaster & experience is…. I used to be webmaster & experience is KEY to a successful WS and these guys know...

ToManyTeeth

and there were a few people ahead of me. That's to be expected. The agent was very helpful. I only had a simple question, and...

Peter

They are great to work with and have helped us out quickly every time we have required their assistance. I would highly recommend their service.

Nicholas Lamb

Negative Reviews

Their 'Advice' Downed Our Site! . We've been with InMotion for 1 year now. When our plan came for renewal, they advised we could move...

Adam White

I much prefer phone support. Takes much longer and doesn’t get to the issue. I ran out of time and patience. I know chat is...

Caroline

Andrea J saved me a load of time troubleshooting. Andrea J. was more than knowledgeable, she understood my problem, fixed my issue, and explained what...

c meyers

The sentiment analysis above has highlighted customer feedback at scale. The InMotion Hosting review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.

Company Overview

Industries

Web Hosting
Small Business Websites
Technology Startups

Target Audience

Small to medium-sized businesses looking for reliable hosting.
Developers requiring scalable and customizable hosting solutions.
E-commerce store owners needing high uptime and fast load speeds.

Unique Selling Points

UltraStack server configuration for optimized speed and performance.
Free website migration services with zero downtime.
24/7 customer support with a focus on technical expertise.
Pricing Plans
Core
$2.99/monthly
Renews at $8.99/monthly
No Trial
90-day money-back guarantee for shared hosting plans.

The Core plan is an entry-level shared hosting option designed for individuals or small businesses starting their online presence. It includes essential features such as free SSL and unlimited bandwid...

Best For:
This plan is ideal for individuals or small businesses launching their first website. It provides essential features at an affordable price point, making it suitable for blogs, portfolios, or small e-commerce sites.

What's Included

  • Free SSL certificate
  • Unlimited bandwidth
  • 2 websites
  • 10 email accounts
  • 50 GB SSD storage
  • Free website migration
  • 24/7 customer support
  • Hack and malware protection

What's Not Included

  • Dedicated IP address
  • Priority support
  • Advanced caching features
  • Free domain for more than one year

Hidden Costs

  • Domain renewal fees after the first year
  • Additional backups beyond the included limit

Optional Add-ons

  • Domain privacy at $12.99/year
  • Automated backups at $24/year

Payment & Billing

Payment Methods:
Credit Card
PayPal
Currencies:
USD
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free website migration
  • Hack and malware protection
Launch
$4.99/monthly
Renews at $11.99/monthly
No Trial
90-day money-back guarantee for shared hosting plans.

The Launch plan is a mid-tier shared hosting plan designed for growing businesses and developers. It includes unlimited websites and email accounts, along with free domain registration for the first y...

Best For:
This plan is best for small to medium-sized businesses and developers who need more flexibility and scalability. It is suitable for hosting multiple websites or larger e-commerce stores.

What's Included

  • Unlimited websites
  • Unlimited email accounts
  • 100 GB SSD storage
  • Free SSL certificate
  • Unlimited bandwidth
  • Free domain registration for 1 year
  • 24/7 customer support
  • Free website migration

What's Not Included

  • Dedicated IP address
  • Advanced caching tools
  • Premium support
  • Automated backups

Hidden Costs

  • Domain renewal fees
  • Advanced security add-ons

Optional Add-ons

  • Domain privacy at $12.99/year
  • Automated backups at $24/year

Payment & Billing

Payment Methods:
Credit Card
PayPal
Currencies:
USD
Billing Cycles:
Monthly
Annual

Free Extra Features

  • Free domain registration for 1 year
  • Free website migration

InMotion Hosting is a solid choice for users seeking reliable performance and excellent customer support. Its plans are well-suited for businesses and developers who value uptime, scalability, and added features like free migrations.

Total Cost Calculator
Pricing Plan
Cost Breakdown

Core Plan

Monthly Cost$3/month

Total Cost over 3 Years

Year 1$36
Year 2$36
Year 3$36
Total after Year 1
$36
Total after Year 2
$72
Total after Year 3
$108

Optional Add-ons

  • Domain privacy at $12.99/year
  • Automated backups at $24/year

Extra Costs not Included

  • Domain renewal fees after the first year
  • Additional backups beyond the included limit
Explore Features

Feature Preferences

Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.

Hold Ctrl (Windows) or Cmd (Mac) to select multiple features

Monthly Budget Range

Select your preferred budget range. This helps us find plans that fit your financial requirements.

Recommended Plans

Select features to get plan recommendations
InMotion Hosting Competitor Comparison

Select the features that are important to you. This will help us match competitors based on your needs.

Adjust how much you want to consider price in the comparison.

Features OnlyBalancedPrice Focused

Competitor Rankings

Bluehost
Best Match

Bluehost is a popular web hosting provider known for its beginner-friendly features and WordPress integration.

Match Score: 0%
Bluehost's entry-level plans are slightly cheaper, but renewal rates are similar.
Key Differences: Bluehost offers a simpler interface but lacks some of the advanced performance features of InMotion Hosting.
When to Choose: Choose Bluehost if you prioritize WordPress-specific features and a beginner-friendly interface.
When Not to Choose: Avoid Bluehost if you need advanced performance optimizations or free website migration.
SiteGround

SiteGround is known for its excellent customer support and advanced security features.

Match Score: 0%
InMotion Hosting is more affordable for similar features.
Key Differences: SiteGround offers better caching tools but has more expensive plans compared to InMotion Hosting.
When to Choose: Choose SiteGround for advanced security features and caching tools.
When Not to Choose: Avoid SiteGround if you are on a tight budget or need more storage.
HostGator

HostGator is a budget-friendly hosting provider with a wide range of plans.

Match Score: 0%
HostGator's plans are more affordable, but renewal rates are comparable.
Key Differences: HostGator is cheaper but lacks the performance optimizations of InMotion Hosting.
When to Choose: Choose HostGator if you need a low-cost hosting solution.
When Not to Choose: Avoid HostGator if you prioritize performance and advanced features.
User Feedback

Common Praise

Excellent customer support available 24/7 with knowledgeable representatives.
Fast and reliable hosting with minimal downtime.
Free website migration service is seamless and efficient.

Common Complaints

Higher renewal costs after the initial term.
Limited advanced features in entry-level plans.
Occasional delays in live chat support during peak hours.

Success Stories

A small e-commerce store reported a 50% improvement in website loading speeds after switching to InMotion Hosting.
A freelance developer praised the platform for its scalability and ease of managing multiple client websites.
A blogger highlighted the seamless migration process and improved site performance after moving to InMotion Hosting.

Potential Deal Breakers

Higher renewal prices compared to competitors.
No free trial available for testing services.
Limited advanced features in lower-tier plans.
Final Verdict

InMotion Hosting Pros

  • Excellent customer support available 24/7.
  • Free website migration with no downtime.
  • High-performance SSD-based servers.
  • Generous 90-day money-back guarantee.

InMotion Hosting Cons

  • Higher renewal rates compared to introductory pricing.
  • Limited advanced features in entry-level plans.
  • No free trial available.

Recommended For:

Not Recommended For:

Frequently Asked Questions