HostPapa Reviews
Read unbiased HostPapa reviews from 147 verified users to learn if this is the best choice for you. HostPapa is currently ranked #18 in the web hosting industry with an average star rating of 4.6 and a sentiment score of 63%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Rocket.net | #1 | 95 | 4.8 | 90% | 44 | 3.8% |
| Scala Hosting | #2 | 95 | 4.9 | 87% | 81 | 3.9% |
| Kinsta | #3 | 95 | 4.9 | 87% | 73 | 3.9% |
| MechanicWeb | #4 | 92 | 4.7 | 83% | 15 | 3.6% |
| NameHero | #5 | 92 | 4.9 | 74% | 703 | 3.9% |
| A2 Hosting | #6 | 91 | 4.8 | 74% | 363 | 3.7% |
| WPX Hosting | #7 | 91 | 4.8 | 79% | 51 | 3.6% |
| Pressable | #8 | 90 | 4.7 | 77% | 45 | 3.5% |
| SiteGround | #9 | 90 | 4.9 | 71% | 2,792 | 4.9% |
| HostPapa | #10 | 85 | 4.6 | 63% | 147 | 3.2% |
In the Web Hosting industry, Rocket.net leads with the highest trust score of 95%, performing 14.6% above average, while Flywheel has the lowest trust score of 36%, 56.6% below the industry average. Rocket.net has the highest sentiment score of 90%, and Hostinger has the most customer feedback with 5,288 reviews.
HostPapa Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
HostPapa Sentiment Overview
HostPapa customers are most satisfied with Support (85%) and Value (75%), while being most critical of .
Reviews by Category
Positive Feedback
Great customer service the client support representatives are very thoughtful and thorough every time we interact with them.
Their support teams are first class, responsive and resolve any queries or issues extremely quickly.
All of this was done on christmas day, no less, with a polite and competent tech support member.
Negative Feedback
Most Recent HostPapa Reviews
Positive Reviews
Always there when I need them. I got an email about updating one of my email passwords and thought it was probably spam, but wasn't...
I had a phishing email. . I had a phishing email that my customer service rep sorted out right away. They were very helpful, courteous...
I have been with HostPapa for over 10…. I have been with HostPapa for over 10 years, the web-hostting has been seamless without any major...
Negative Reviews
i laughed so hard when i read that they did stuff on a sunday. here's my experience during the work day! ! no one answers...
Since I purchased a plan with them last November I have run into multiple technical issues on their end. The worst? They never give a...
My company's emails are hosted by this bunch of cowboys and at least once a year they deem it necessary to migrate my mails to...
The sentiment analysis above has highlighted customer feedback at scale. The HostPapa review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
| Plan Details | Starter $2.95/monthly Renews at $9.99/monthly The Starter plan is ideal for small websites and blogs, offering essential features at an affordable price. It includes basic tools and resources to get your website online quickly. Best For: This plan is best for individuals and small businesses with minimal traffic needs. It is ideal for users looking to establish a basic online presence without requiring advanced features. No Free Trial 30-day money-back guarantee | Business $3.95/monthly Renews at $14.99/monthly The Business plan offers more resources and features, making it suitable for growing websites and small businesses. It includes unlimited websites and enhanced performance. Best For: This plan is ideal for small businesses and websites experiencing moderate traffic. It is perfect for users who need scalability and additional resources without moving to VPS hosting. No Free Trial 30-day money-back guarantee | Business Pro $12.95/monthly Renews at $23.99/monthly The Business Pro plan is designed for high-traffic websites and businesses requiring advanced security and performance features. It includes premium tools and enhanced resources. Best For: This plan is best for businesses and websites with high traffic volume or those requiring advanced performance and security. It is ideal for users who need premium features and enhanced reliability. No Free Trial 30-day money-back guarantee |
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| Payment & Billing | Payment Methods: Credit Card PayPal Currencies: USD CAD EUR Billing Cycles: Monthly Annual Bi-Annual | Payment Methods: Credit Card PayPal Currencies: USD CAD EUR Billing Cycles: Monthly Annual Bi-Annual | Payment Methods: Credit Card PayPal Currencies: USD CAD EUR Billing Cycles: Monthly Annual Bi-Annual |
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The Starter plan is ideal for small websites and blogs, offering essential features at an affordable price. It includes basic tools and resources to get your website online quickly.
What's Included
- Host up to 2 websites
- 100 GB SSD storage
- Free domain registration for the first year
- Free website migration
- Free SSL certificate
- Cloudflare CDN
- 24/7 customer support
- 99.9% uptime guarantee
What's Not Included
- No priority support
- Limited scalability for high-traffic websites
- No advanced security features
- Limited backup options
Hidden Costs
- Domain renewal fees after the first year
- Higher renewal rates after the initial term
Optional Add-ons
- SiteLock Security for $19.95/year
- Automated backups for $35.88/year
Payment & Billing
Free Extra Features
- Free domain registration for the first year
- Free website migration
The Business plan offers more resources and features, making it suitable for growing websites and small businesses. It includes unlimited websites and enhanced performance.
What's Included
- Unlimited websites
- Unlimited SSD storage
- Free domain registration for the first year
- Enhanced performance
- Free SSL certificate
- Cloudflare CDN
- Free website migration
- 24/7 customer support
What's Not Included
- No dedicated IP
- No advanced backup solutions
- Limited advanced security tools
- No VPS or dedicated server options
Hidden Costs
- Higher renewal rates after the initial term
- Additional fees for premium support
Optional Add-ons
- SiteLock Security for $19.95/year
- Automated backups for $35.88/year
Payment & Billing
Free Extra Features
- Free domain registration for the first year
- Free website migration
The Business Pro plan is designed for high-traffic websites and businesses requiring advanced security and performance features. It includes premium tools and enhanced resources.
What's Included
- Unlimited websites
- Unlimited SSD storage
- Free domain registration for the first year
- Enhanced performance
- Advanced security features
- Automatic backups
- Free SSL certificate
- Cloudflare CDN
What's Not Included
- No dedicated server options
- Limited customization options
- No included SEO tools
- Additional cost for priority support
Hidden Costs
- Higher renewal rates after the initial term
- Additional fees for advanced support
Optional Add-ons
- SiteLock Security for $19.95/year
- Automated backups for $35.88/year
Payment & Billing
Free Extra Features
- Free domain registration for the first year
- Free website migration
HostPapa is a solid choice for small businesses and environmentally-conscious users. Those needing advanced performance or dedicated servers may want to explore other options.
Starter Plan
Total Cost over 3 Years
Optional Add-ons
- SiteLock Security for $19.95/year
- Automated backups for $35.88/year
Extra Costs not Included
- Domain renewal fees after the first year
- Higher renewal rates after the initial term
Feature Preferences
Select your feature requirements. Must-have features are essential for your needs, while nice-to-have features are beneficial but not critical.
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Monthly Budget Range
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Recommended Plans
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Competitor Rankings
BluehostBest Match
Bluehost is a popular web hosting provider known for its WordPress integration and beginner-friendly features. It offers a wide range of hosting solutions, including shared, VPS, and dedicated hosting.
SiteGround
SiteGround is known for its excellent customer support and cutting-edge technology, including Google Cloud infrastructure and advanced caching solutions.
GreenGeeks
GreenGeeks is another eco-friendly hosting provider, offering similar renewable energy initiatives and a strong focus on sustainability.
Visit the HostPapa website and choose a plan.
Complete the registration form with personal and payment details.
Access the control panel to set up your website.
Understanding the renewal pricing structure.
Configuring advanced settings in the control panel.
Migrating existing websites without technical assistance.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
HostPapa Pros
- Eco-friendly hosting powered by renewable energy.
- Free website migration for new users.
- 24/7 customer support with multiple contact options.
- Affordable introductory pricing.
HostPapa Cons
- High renewal rates after the initial term.
- Limited scalability for high-traffic websites.
- Advanced features often require additional fees.