Dashlane Reviews
Read unbiased Dashlane reviews from 32 verified users to learn if this is the best choice for you. Dashlane is currently ranked #5 in the password managers industry with an average star rating of 4.2 and a sentiment score of 55%. Keep reading to learn more.
| Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
|---|---|---|---|---|---|---|
| Bitwarden | #1 | 85 | 4.6 | 63% | 63 | 13.4% |
| 1Password | #2 | 85 | 4.3 | 75% | 42 | 12.0% |
| NordPass | #3 | 83 | 4.5 | 58% | 93 | 15.3% |
| Total Password | #4 | 79 | 4.3 | 52% | 35 | 10.1% |
| Dashlane | #5 | 79 | 4.2 | 55% | 32 | 10.0% |
| RoboForm | #6 | 78 | 4.2 | 51% | 33 | 9.9% |
| Keeper Security | #7 | 74 | 3.5 | 62% | 34 | 9.5% |
| Password Boss | #8 | 63 | 3.0 | 42% | 29 | 7.4% |
| Sticky Password | #9 | 61 | 3.1 | 34% | 47 | 8.4% |
| LastPass | #10 | 31 | 1.4 | -10% | 51 | 4.0% |
In the Password Managers industry, Bitwarden leads with the highest trust score of 85%, performing 18.4% above average, while LastPass has the lowest trust score of 31%, 56.8% below the industry average. 1Password has the highest sentiment score of 75%, and NordPass has the most customer feedback with 93 reviews.
Dashlane Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
Dashlane Sentiment Overview
Dashlane customers are most satisfied with Support (85%) and Value (75%), while being most critical of .
Reviews by Category
Positive Feedback
How to support i had a problem with step authentication the codes didn t came via sms i had to contact support.
Once support determined what i was trying to accomplish, they quickly got it sorted.
Account recovery when you need it dashlane support people helped me solve a lock out from my account my fault while keeping my account secure.
Negative Feedback
Most Recent Dashlane Reviews
Positive Reviews
Me and my wife go to password manager for the past 2 to 3 years. Everything with Dashlane is amazing, except the price change every...
Stellar Customer Service. Rick was easy to communicate with and extremely helpful. He was very patient throughout the interaction and i could tell he really...
Negative Reviews
Account restricted after trial ends, scammy tactics. TL; DR: Scammy service, don't recommend When you run out of your premium trial, your account will be...
No tech support for premium. Over priced. . I have been a Dashlane user for years, but leaving now disgusted. Reported an issue and asked...
Simply the Best ! . A really useful and very well thought out application, useful to me on a daily basis. It is practical and...
The sentiment analysis above has highlighted customer feedback at scale. The Dashlane review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
| Plan Details | Free $0/N/A Renews at $0/N/A The Free plan offers essential password management tools for individual users. It allows users to store and autofill passwords on a single device. Best For: This plan is ideal for individuals who need basic password management on a single device. It is best for those who do not require advanced features or multi-device support. No Free Trial N/A | Advanced $2.75/monthly Renews at $33/monthly The Advanced plan includes multi-device synchronization and dark web monitoring for enhanced security. It is designed for individuals who need more robust features than the Free plan. Best For: This plan is suitable for individuals who require password management across multiple devices and want added security through dark web monitoring. It is ideal for personal use with moderate security needs. No Free Trial No refunds available for monthly billing. | Premium $4.99/monthly Renews at $59.88/monthly The Premium plan includes all Advanced features plus a built-in VPN for secure browsing. It is tailored for individuals who need comprehensive security tools. Best For: This plan is perfect for individuals who want a comprehensive password management solution with added privacy through a VPN. It is ideal for those who frequently use public Wi-Fi networks. No Free Trial Refunds available for annual subscriptions within 30 days. | Family $7.49/monthly Renews at $89.88/monthly The Family plan offers Premium features for up to six users, making it ideal for families or small groups. It includes shared password spaces and individual accounts. Best For: This plan is ideal for families or small groups who want to share password management tools while maintaining individual accounts. It is a cost-effective solution for households. No Free Trial Refunds available for annual subscriptions within 30 days. |
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The Free plan offers essential password management tools for individual users. It allows users to store and autofill passwords on a single device.
What's Included
- Password storage on one device
- Password generator
- Autofill for forms and payments
- Security alerts
What's Not Included
- Cross-device synchronization
- VPN access
- Dark web monitoring
- Priority support
Hidden Costs
- Limited to one device
- No dark web monitoring
Optional Add-ons
- None
Payment & Billing
Free Extra Features
- Basic password health report
- Autofill for payments
The Advanced plan includes multi-device synchronization and dark web monitoring for enhanced security. It is designed for individuals who need more robust features than the Free plan.
What's Included
- Unlimited password storage
- Cross-device synchronization
- Dark web monitoring
- Password generator
- Autofill for forms and payments
What's Not Included
- VPN access
- Priority support
- Advanced reporting
- Team features
Hidden Costs
- No VPN access
- Limited customer support
Optional Add-ons
- None
Payment & Billing
Free Extra Features
- Password health report
- Dark web monitoring alerts
The Premium plan includes all Advanced features plus a built-in VPN for secure browsing. It is tailored for individuals who need comprehensive security tools.
What's Included
- Unlimited password storage
- Cross-device synchronization
- Dark web monitoring
- Built-in VPN
- Password generator
- Autofill for forms and payments
What's Not Included
- Team management
- Advanced reporting
- Priority support
Hidden Costs
- No team management features
- No advanced reporting
Optional Add-ons
- None
Payment & Billing
Free Extra Features
- Built-in VPN
- Dark web monitoring alerts
The Family plan offers Premium features for up to six users, making it ideal for families or small groups. It includes shared password spaces and individual accounts.
What's Included
- Up to six accounts
- Unlimited password storage
- Cross-device synchronization
- Dark web monitoring
- Built-in VPN
- Password generator
What's Not Included
- Advanced reporting
- Team collaboration features
- Priority support
Hidden Costs
- No advanced reporting for groups
- Limited team collaboration features
Optional Add-ons
- None
Payment & Billing
Free Extra Features
- Shared password spaces
- Built-in VPN
Dashlane is a strong contender in the password management space, offering a comprehensive set of features for individuals and families. Its focus on security and privacy makes it a reliable choice for users prioritizing these aspects.
Advanced Plan
Total Cost over 3 Years
Optional Add-ons
- None
Extra Costs not Included
- No VPN access
- Limited customer support
Feature Preferences
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Competitor Rankings
LastPassBest Match
LastPass is a popular password manager offering a wide range of features, including multi-device support and a free plan.
1Password
1Password is a highly secure password manager known for its sleek design and advanced security features.
Keeper
Keeper is a secure password manager with a focus on enterprise solutions and advanced security features.
Visit the Dashlane website.
Select a plan and create an account.
Download the app or browser extension and set up your vault.
Difficulty importing passwords from other managers.
Issues with autofill setup on some browsers.
Occasional delays in account verification emails.
Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
Dashlane Pros
- Built-in VPN for added privacy.
- Dark web monitoring included in all paid plans.
- Seamless cross-device synchronization.
- User-friendly interface with robust security features.
Dashlane Cons
- Higher pricing compared to some competitors.
- No free trial for paid plans.
- Limited customer support for lower-tier plans.