CyberGhost VPN Reviews
Read unbiased CyberGhost reviews from 212 verified users to learn if this is the best choice for you. CyberGhost is currently ranked #12 in the vpn industry with an average star rating of 4.0 and a sentiment score of 41%. Keep reading to learn more.
Company | Rank | TrustScore | Rating | Sentiment | Reviews | Market Share |
---|---|---|---|---|---|---|
HideMe VPN | #1 | 87 | 4.6 | 70% | 46 | 7.2% |
PrivateVPN | #2 | 84 | 4.6 | 59% | 247 | 7.1% |
PureVPN | #3 | 82 | 4.5 | 55% | 536 | 7.4% |
Private Internet Access | #4 | 82 | 4.5 | 56% | 159 | 6.6% |
Surfshark | #5 | 82 | 4.5 | 59% | 1,819 | 10.1% |
IPVanish | #6 | 79 | 4.3 | 53% | 325 | 6.7% |
Hotspot Shield | #7 | 78 | 4.0 | 59% | 40 | 6.0% |
TorGuard | #8 | 78 | 4.2 | 52% | 45 | 6.0% |
ExpressVPN | #9 | 78 | 4.2 | 51% | 1,745 | 9.4% |
CyberGhost VPN | #10 | 72 | 4.0 | 41% | 212 | 5.5% |
In the VPN industry, HideMe VPN leads with the highest trust score of 87%, performing 20.1% above average, while HideMyAss has the lowest trust score of 31%, 57.2% below the industry average. HideMe VPN has the highest sentiment score of 70%, and NordVPN has the most customer feedback with 2,911 reviews.
CyberGhost Trust Score
TrustScore is a combination of 1 to 5 star rating (40% weighted) and -1 to 1 sentiment score (60% weighted) to provide an accurate and comprehensive measure of customer satisfaction. Learn more.
CyberGhost Sentiment Overview
CyberGhost customers are most satisfied with Support (85%) and Performance (70%), while being most critical of .
Reviews by Category
Positive Feedback
Great customer support service itself has some issues the customer support is top notch and very responsive.
While customer support is great, the product itself is a mixed bag.
This is an issue for remote support of a server as once dropped you have to physically logon to the server to re establish the connection.
Negative Feedback
Most Recent CyberGhost Reviews
Positive Reviews
Easy installtion and good funktion. . After help from Ghosty team concerning lost password, installation was very easy and function is working. I hope it...
I was happy that my subscription was…. I was happy that my subscription was automatically renewed at the lowest rate available. Many companies would try...
Have had CYBERGHOST for quite a few…. Have had CYBERGHOST for quite a few years and have never had a problem. Great selection of servers...
Negative Reviews
vpn isnot ok for all programs. Actualy I m in moroco and the vpn is not available for le M6+ group I already called your...
Poor service . Title: Disappointing Experience with CyberGhost I had a frustrating experience with CyberGhost. The service didn’t load at all on my Mac and...
Doesn’t seem to work with all streaming apps. Currently in Thailand and using CyberGhost to access my Australian streaming services. It works with Netflix, but...
The sentiment analysis above has highlighted customer feedback at scale. The CyberGhost review below provides an expert take at the features that matter most to help you decide if this company is the right choice for you.
Industries
Target Audience
Unique Selling Points
CyberGhost is recommended for general users who prioritize ease of use and privacy but may not suit advanced users’ needs.
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Competitor Rankings
NordVPNBest Match
NordVPN is a popular VPN service known for its strong security features and a large network of servers worldwide.
ExpressVPN
ExpressVPN is a fast and reliable VPN service that emphasizes speed and security with an easy-to-use interface.
Surfshark
Surfshark is an affordable VPN that offers unlimited device connections and strong security features.
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payment processing issues
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Common Praise
Common Complaints
Success Stories
Potential Deal Breakers
CyberGhost Pros
- User-friendly interface that is easy to navigate.
- Strong privacy policies and no-log commitment.
- Wide range of servers across multiple countries.
- Effective for bypassing geo-restrictions on streaming services.
CyberGhost Cons
- Occasional performance issues with speed on some servers.
- The desktop app can be resource-intensive.
- Limited advanced features for power users.