Dive into the world of secure cloud storage as we compare two top contenders: Internxt vs Box.com. In this post, we dissect the features, user experience, and security protocols of both solutions. Whether you’re a solo user or a large corporation, making an informed choice is paramount. Ready to find out which service outshines the other? Let’s get started.
Overview
In this post, we’ll dissect two popular cloud storage services: Internxt and Box.com. We’ll delve into their security measures, gauging whether your files are truly safe. We’ll also assess their privacy policies, determining how they handle your sensitive data. Finally, we’ll evaluate their customer support efficiency, to ascertain their responsiveness to your needs. Join us as we unpack these critical aspects, guiding you to make an informed choice.
Let’s jump in and dissect the strengths and weaknesses of both these cloud storage services.
Internxt
Price: From $0.99/month (Lifetime plans from USD299)
Free storage: 10GB
Official website: www.internxt.com
Internxt's target audience includes privacy-conscious individuals and businesses looking for secure cloud storage solutions. They cater to customers who prioritize data security, encryption, and decentralization in their digital storage needs.
Box.com
Price: From $5 per month
Free storage: 10GB
Official website: www.box.com
Box.com's target audience includes businesses of all sizes, especially in sectors requiring secure, scalable cloud storage. Its customers range from small enterprises to large corporations, seeking efficient collaboration, file sharing, and content management solutions.
Internxt's customer support is amazing! They responded to my query within minutes and helped me resolve my issue quickly. Highly recommended! – Rakesh
Box's customer support is exceptional! They helped me resolve a complicated issue with my account within hours. Highly recommended! – Olivia
Internxt's cloud storage plans offer great value for the price. Their interface is also very intuitive and easy to use. Thumbs up! – Aravind
Box's cloud storage plans offer great value for the price. Their interface is also very intuitive and easy to use. Thumbs up! – Daniel
I love Internxt's focus on sustainability. Their commitment to using renewable energy sources and reducing their carbon footprint is truly inspiring. Keep up the great work, Internxt! – Nithya
I love Box's focus on collaboration. Their real-time commenting and feedback features make it easy to work with colleagues and clients. Keep up the great work, Box! – Alexander
Pros & Cons
Internxt boasts superior security with end-to-end encryption and decentralization, giving users more control over their data. However, it may not offer as much storage or be as user-friendly as Box.com. Box.com, on the other hand, offers larger storage options and seamless integration with various applications, but has less user privacy control. It might be more suitable for businesses needing collaboration tools. Despite the differences, both are strong in their unique ways. But if privacy and security are paramount, Internxt may have the edge. If usability and integration matter more, Box.com could be the winner.
Internxt
Pros:
- Strong security: Internxt uses end-to-end encryption and zero-knowledge technology to protect your data.
- Privacy-focused: Internxt does not track your activity or collect any personal information.
- Open-source: Internxt's code is open-source, so you can be sure that it is secure and transparent.
- Affordable: Internxt's plans are very affordable, especially when compared to other cloud storage providers.
- User-friendly: Internxt is easy to use and has a clean interface.
Cons:
- Performance: Internxt's performance can be slow, especially for large files.
- Limited features: Internxt does not offer as many features as some other cloud storage providers.
- Not as well-known: Internxt is not as well-known as some other cloud storage providers, so there is less of a community around it.
Box.com
Pros:
- Secure: Box offers a variety of security features to protect user data, including data encryption, role-based access control, and two-factor authentication.
- Collaborative: Box makes it easy to collaborate on files in real time, whether they are inside or outside of the organization.
- Scalable: Box can scale to meet the needs of businesses of all sizes.
- Feature-rich: Box offers a wide range of features, including file sharing, version control, and e-signatures.
- Easy to use: Box is easy to use, even for users with no prior cloud storage experience.
Cons:
- Pricey: Box can be expensive, especially for businesses with a large number of users.
- File size limits: Box has file size limits for both individual files and shared folders.
- Customer support: Customer support can be slow at times.
- Mobile app: The mobile app can be slow and buggy at times.
Technology Features
This section compares the technology features of Internxt vs Box.com in terms of file sharing, syncing, backups, and more.
Winner is:
Internxt boasts superior encryption with zero-knowledge privacy, meaning your data is encrypted before leaving your device. Box, however, has robust file sharing and collaboration features, plus reliable syncing and backups. Internxt is less known for its file sharing and syncing capabilities. While Internxt excels for privacy-conscious users, Box.com offers a more comprehensive package in terms of collaboration and reliability. Therefore, in my opinion, Box.com edges out as the overall winner due to its balanced blend of security and functionality.
Internxt
- End-to-end encryption: Internxt uses end-to-end encryption, which means that your data is encrypted before it leaves your device and remains encrypted until you access it again. This ensures that even Internxt itself cannot access your data.
- Zero-knowledge technology: Internxt uses zero-knowledge technology, which means that Internxt does not have the keys to decrypt your data. This means that even if Internxt were to be hacked, your data would still be safe.
- Distributed network: Internxt's servers are distributed across multiple data centers around the world. This ensures that your data is always accessible, even if one data center goes down.
- AES-256 encryption: Internxt uses the AES-256 encryption algorithm, which is one of the most secure encryption algorithms available. This ensures that your data is protected from unauthorized access.
- Two-factor authentication: Internxt offers two-factor authentication, which adds an extra layer of security to your account. With two-factor authentication, you will need to enter a code from your phone in addition to your password to log in.
- Passwordless login: Internxt offers passwordless login, which allows you to log in to your account without a password. Instead, you will be prompted to enter a code from your phone or a security key.
- File sharing: Internxt allows you to share files with others securely. When you share a file, it is encrypted before it is sent to the recipient. The recipient will need to have the Internxt app installed in order to decrypt the file.
- File recovery: Internxt offers file recovery, which allows you to restore deleted files. This is useful if you accidentally delete a file or if your file is corrupted.
Box.com
- Collaboration: Box allows users to collaborate on files in real-time, whether they are inside or outside of the organization. This can be done through shared folders, comments, and version history.
- File sharing: Box allows users to share files with others inside and outside of the organization.
- Content search: Box allows users to search for files by name, content, and metadata.
- File versioning: Box keeps track of all file versions, so users can revert to a previous version if necessary.
- Security: Box has a variety of security features to protect user data, including data encryption, role-based access control, and two-factor authentication.
- Compliance: Box is compliant with a variety of industry standards, including HIPAA, GDPR, and ISO 27001.
- Administration: Box offers a variety of administrative features to help organizations manage their Box accounts, including user management, group management, and policy management.
- E-signatures: Box allows users to sign documents electronically.
- Workflow automation: Box allows users to automate tasks, such as onboarding and contract review.
- Analytics: Box provides analytics data on how users are using the platform.
- Integrations: Box integrates with a variety of other applications, including Microsoft Office, Salesforce, and Google Drive.
- Mobile apps: Box offers mobile apps for iOS and Android devices, so users can access their files from anywhere.
Security Features
This section looks at the security features of Internxt and Box.com in terms of encryption standards, 2FA, sharing, backups, and more.
Winner is:
Internxt provides end-to-end encryption and client-side encryption, ensuring only you can access your data. It doesn't include 2FA but offers secure sharing options and backups. Box.com, on the other hand, offers a full suite of security features including SOC-2 data centers, 2FA, secure sharing, and backups. Box.com also offers encryption, but lacks the client-side encryption provided by Internxt. Despite Internxt's superior encryption, Box.com's holistic approach to security makes it the overall winner in this comparison.
Internxt
- End-to-end encryption: Internxt uses end-to-end encryption, which means that your data is encrypted before it leaves your device and remains encrypted until you access it again. This ensures that even Internxt itself cannot access your data.
- Zero-knowledge technology: Internxt uses zero-knowledge technology, which means that Internxt does not have the keys to decrypt your data. This means that even if Internxt were to be hacked, your data would still be safe.
- Distributed network: Internxt's servers are distributed across multiple data centers around the world. This ensures that your data is always accessible, even if one data center goes down.
- AES-256 encryption: Internxt uses the AES-256 encryption algorithm, which is one of the most secure encryption algorithms available. This ensures that your data is protected from unauthorized access.
- Two-factor authentication: Internxt offers two-factor authentication, which adds an extra layer of security to your account. With two-factor authentication, you will need to enter a code from your phone in addition to your password to log in.
- Passwordless login: Internxt offers passwordless login, which allows you to log in to your account without a password. Instead, you will be prompted to enter a code from your phone or a security key.
- File sharing: Internxt allows you to share files with others securely. When you share a file, it is encrypted before it is sent to the recipient. The recipient will need to have the Internxt app installed in order to decrypt the file.
- File recovery: Internxt offers file recovery, which allows you to restore deleted files. This is useful if you accidentally delete a file or if your file is corrupted.
Box.com
- Data encryption: Box encrypts all data at rest and in transit using AES-256 encryption.
- Role-based access control (RBAC): Box allows administrators to define permissions for users and groups, so that only authorized users can access specific files and folders.
- Two-factor authentication (2FA): Box allows users to enable 2FA for their accounts, which adds an extra layer of security by requiring users to enter a code from their phone in addition to their password.
- Suspicious user activity alerts: Box monitors user activity for suspicious behavior, such as multiple failed login attempts or unauthorized access to files. If suspicious activity is detected, Box will send an alert to the administrator.
- Password controls: Box enforces strong password policies, such as requiring passwords to be at least 8 characters long and containing a mix of uppercase and lowercase letters, numbers, and symbols.
- Identity lifecycle management: Box allows administrators to manage user identities throughout their lifecycle, from onboarding to offboarding. This helps to ensure that only authorized users have access to Box accounts.
- Data loss prevention (DLP): Box offers DLP features that can help organizations to prevent sensitive data from being leaked. These features can be used to scan files for sensitive content and to prevent files from being shared with unauthorized users.
- Compliance: Box is compliant with a variety of industry standards, including HIPAA, GDPR, and ISO 27001. This means that Box has implemented the necessary security controls to protect user data in accordance with these standards.
Privacy Features
This section looks at the privacy features of Box.com and Internxt in terms of logging policies, data jurisdictions, compliance standards, and more.
Winner is:
Internxt offers superior privacy features with zero-knowledge encryption, GDPR compliance, and a strict no-logging policy. It's based in the EU, which has stringent privacy laws. Box.com, on the other hand, while also GDPR compliant, is US-based and its privacy policies are less robust, only providing standard encryption. Box.com's terms of service also allow for certain data uses that Internxt's do not. Hence, for privacy-conscious users, Internxt is the clear winner due to its superior encryption and privacy protections.
Internxt
- Anonymous account creation: You can create an Internxt account without providing any personal information. This means that Internxt does not know your name, email address, or any other personal information about you.
- Zero-knowledge technology: Internxt uses zero-knowledge technology, which means that Internxt does not have the keys to decrypt your data. This means that even if Internxt were to be hacked, your data would still be safe.
- No tracking: Internxt does not track your activity on the platform. This means that Internxt does not know what files you are storing, who you are sharing them with, or when you are accessing them.
- GDPR compliance: Internxt is GDPR-compliant, which means that it complies with the European Union's General Data Protection Regulation. This means that Internxt has strong privacy safeguards in place to protect your data.
- Open-source code: Internxt's code is open-source, which means that anyone can inspect it to ensure that it is secure and private. This also means that Internxt cannot make changes to the code without the community's knowledge.
Box.com
- Data minimization: Box only collects the data that is necessary to provide its services.
- Transparency: Box provides users with clear and concise information about how their data is collected, used, and shared.
- Choice: Box gives users control over their data, including the ability to access, correct, delete, and export their data.
- Security: Box takes steps to protect user data, including data encryption and role-based access control.
- Compliance: Box is compliant with a variety of industry standards, including HIPAA, GDPR, and ISO 27001.
Support Features
This section explores the strengths and weaknesses of the customer support provided by Internxt and Box.com.
Winner is:
Box.com edges out Internxt in customer support. Box provides comprehensive support through live chat, email, and phone, demonstrating a high level of expertise and quick response times. Internxt, while offering email and live chat, lacks phone support, which can slow down problem resolution. Thus, in this battle, Box.com's customer support proves superior.
Internxt
- 24/7 live chat: Internxt offers 24/7 live chat support. This means that you can get help from a customer support representative at any time of day or night.
- Ticketing system: Internxt has a ticketing system that allows you to track your support requests. This means that you can see the status of your request and you can get updates on when it will be resolved.
- Email support: Internxt also offers email support. You can send an email to Internxt's customer support team and they will get back to you as soon as possible.
- Social media support: Internxt also offers support through social media. You can contact Internxt on Twitter, Facebook, or Telegram and they will try to help you resolve your issue.
- Knowledge base: Internxt has a knowledge base that contains articles and tutorials on how to use the platform. This is a great resource if you are having trouble with the platform and you want to try to troubleshoot the issue yourself.
- Community forum: Internxt has a community forum where you can ask questions, get help from other users, and share tips and tricks. This is a great resource if you are having trouble with the platform and you want to see if someone else has already solved the problem.
Box.com
- 24/7 support: Box offers 24/7 support through a variety of channels, including phone, email, and chat.
- Priority support: Box offers priority support for customers with the Enterprise Plus plan. This means that customers with the Enterprise Plus plan will get their tickets responded to more quickly than customers with other plans.
- Case management: Box uses a case management system to track customer support tickets. This helps to ensure that tickets are handled efficiently and that customers are kept informed of the status of their tickets.
- Customer satisfaction surveys: Box surveys customers after they have interacted with customer support. This helps Box to improve its customer support services.
- Knowledge base: Box has a comprehensive knowledge base that covers a wide range of topics, including how to use Box, troubleshooting tips, and frequently asked questions.
- Community forum: Box has a community forum where users can ask questions and get help from other users.
- Training resources: Box offers a variety of training resources, including webinars, tutorials, and documentation.
- Support plans: Box offers a variety of support plans, so businesses can choose the plan that best meets their needs.
Check out how Internxt and Box.com stack up against other popular cloud storage companies.
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